English▼
Afrikaans
Albanian
Amharic
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bengali
Bosnian
Bulgarian
Catalan
Cebuano
Chichewa
Chinese (Simplified)
Chinese (Traditional)
Corsican
Croatian
Czech
Danish
Dutch English
Esperanto
Estonian
Filipino
Finnish
French
Frisian
Galician
Georgian
German
Greek
Gujarati
Haitian Creole
Hausa
Hawaiian
Hebrew
Hindi
Hmong
Hungarian
Icelandic
Igbo
Indonesian
Irish
Italian
Japanese
Javanese
Kannada
Kazakh
Khmer
Korean
Kurdish (Kurmanji)
Kyrgyz
Lao
Latin
Latvian
Lithuanian
Luxembourgish
Macedonian
Malagasy
Malay
Malayalam
Maltese
Maori
Marathi
Mongolian
Myanmar (Burmese)
Nepali
Norwegian
Pashto
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Samoan
Scottish Gaelic
Serbian
Sesotho
Shona
Sindhi
Sinhala
Slovak
Slovenian
Somali
Spanish
Sudanese
Swahili
Swedish
Tajik
Tamil
Telugu
Thai
Turkish
Ukrainian
Urdu
Uzbek
Vietnamese
Welsh
Xhosa
Yiddish
Yoruba
Zulu
Complaints Procedure
Rochdale and District Mind recognises that there will be occasions when a member of staff, volunteer, service user or other interested party may wish to make a complaint about an individual or service within the organisation.
Staff can also explain verbally, where appropriate, how to make a complaint. Anyone wishing to make a complaint should be given information about how to do so.
We will always aim to resolve complaints informally and at the lowest level possible. Initially this could be with a worker from the service in question or with the manager. If this first option is unsuccessful you can move to stage 1 of the formal Complaints procedure.
View our Complaints, Comments And Compliments Leaflet for more about how to make a complaint.
Wellbeing Directory
Search our Wellbeing Directory for Services in and around the district of Rochdale Find out more
Elefriends
Elefriends is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard. Find out more
Information Line
Rochdale and District Mind operate a confidential mental health telephone information line: Please telephone our freephone number 0800 107 0729 or 01706 752338 Find out more
Latest Updates
Follow Rochdale and District Mind on your favourite social network
june, 2020
We have adapted our group support. If you, or someone you know would like to join one of our groups please get in touch #togetherrochdale #NeverMoreNeeded
Our free & confidential telephone counselling is open & accepting new referrals. We currently have a very short waiting list. If you are experiencing feelings of panic, anxiety, stress, depression, or low self-esteem please contact us www.rochdalemind.org.uk/how-we-can-help/how-to-refer/ or call us on 01706 752 338 #TogetherRochdale
Mind believes Black Lives Matter. In mental health there is a huge disparity in how black people are listened to and supported at every level.
Black people are four times more likely to be detained, and more likely to be restrained and isolated under the outdated Mental Health Act. This weekend marks 18 months since the Mental Health Act review - and we are still waiting for the UK Government to make vital changes.
At Mind, we have campaigned alongside the most marginalised and discriminated against. We also recognise the white privilege inherent in our own organisation and we are committed to addressing this.
We won't give up until everyone experiencing a mental health problem gets support and respect. We know there is a lot of work to do and we will fight for everyone.
It's #VolunteerWeek and we would like to say a huge THANK YOU to all our volunteers. We couldn’t deliver our vital services across #Rochdale #Middleton and #Heywood without your support #NeverMoreNeeded
It’s important to look out for one another, please check in with others, in a safe way, and if anyone is struggling with their mental health and wellbeing, please contact us. Our self-referral form is here: www.rochdalemind.org.uk/refer & Information Line 01706 752 338
We have adapted our group support. If you, or someone you know would like to join one of our groups please get in touch #TogetherRochdale #NeverMoreNeeded
4
