Community and Crisis Services Manager

35 hours per week

£28,141.99 – £30,325.42 per annum

Closing date for applications day 16th February 2022 at Midnight.

Shortlisting 17th February 2022.

Interviews to be held 22nd / 23rd February 2022.

Start Date 1st April 2022.

The Community and Crisis Services Manager is a brand-new role at Rochdale and District Mind, overseeing out of hours crisis services, such as the Listening Lounge, as well as community outreach roles within Heywood, Middleton, Rochdale and Bury.

The ideal candidate will have the enthusiasm and motivation for setting up new projects, alongside strong networking, and partnership building skills. This role will involve working on projects from the ground up and the right candidate will have the opportunity to make the job their own. The CCS Manager will be a good role model, able to help develop and mould staff members and the services they are responsible for.

Main duties:

• Leading the Community and Crisis Services and being responsible for service outcomes and collating project data.
• Scoping out new activities and pathways for specific issues (e.g. Anxiety, Depression, risk taking behaviours) and leading the implementation/development of new projects.
• Leading in the design and delivery of all Community and Crisis Services, actively promoting these and ensuring engagement with service users.
• Spotting gaps in provision and identifying new ways of working, to support those who fall through the gaps and developing interventions to plug this.
• Promoting the empowerment of people who experience mental health and emotional wellbeing issues and helping them to speak out.

Community And Crisis Services Manager Job Description

Community And Crisis Services Manager Person Specification

Counsellor (Part-Time)

7 hours per week

£4,490.55 – £4,791.25 per annum (Actual)

Closing date for applications day 16th February 2022 at Midnight.

Shortlisting 17th February 2022.

Interviews to be held 22nd / 23rd February 2022.

Start Date 1st April 2022.

Rochdale and District Mind are a recognised provider of BACP accredited services supporting emotional health & wellbeing. We are seeking to recruit a Counsellor to undertake clinical assessments and counselling interventions (both face to face and telephone). The successful candidate will be professionally qualified, hold individual BACP (or equivalent) registration or accreditation (or be working towards accreditation) and will have experience of counselling adults with complex mental health and psychosocial issues and managing client risk and safeguarding issues.

Main duties:

• Carry and maintain a clinical caseload.
• Undertake clinical and holistic, initial assessments of needs, including assessing risk and safeguarding issues.
• Proactively collaborate with stakeholders to promote the service and establish a clear pathway of direct support into the service.
• Utilise flexible approaches to remove barriers and support engagement in the service and the development of mental health and wellbeing.
• Be self-administering and undertake the associated case management and administrative work in accordance with funding requirements.
• To keep excellent and up-to-date records of work with service users at all times, adhering to confidentiality and information sharing protocols in conjunction with safeguarding requirements.

Counsellor Job Description

Counsellor Person Specification

Listening Lounge Session Worker (x2)

12 hours per week

£7,698.09 – £8,213.56 per annum (Actual)

Closing date for applications day 16th February 2022 at Midnight.

Shortlisting 17th February 2022.

Interviews to be held 22nd / 23rd February 2022.

Start Date 1st April 2022.

Rochdale & District Mind’s Listening Lounge aims to provide an alternative for people who utilise crisis helplines, access emergency departments for mental health support or need a listening ear outside of core mental health hours. This service aims to improve individuals’ experience and reduce pressure on crisis, hospital and urgent care services.

We are looking to recruit two individuals to staff the Listening Lounge sessions, to listen to and support those individuals who attend in crisis. Listening Lounge sessions take place on evenings and weekends in Rochdale and Middleton, offering a range of support and informal interventions in order to prevent escalation.

One post is for a male Listening Lounge Session Worker, this role is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010.

Main duties:

• Supporting the engagement of service users and identifying appropriate services to meet their needs and achieve positive outcomes.
• Supporting the running of the Listening Lounge in a safe and effective manner, delivering activities, 1-1’s and reception cover.
• Taking an active role in safeguarding and health and safety during the Listening Lounge sessions with guidance from the Listening Lounge Lead.
• Working with service users to gather feedback and ensure their involvement in the way the Listening Lounge delivers its services.

Listening Lounge Session Worker Job Description

Listening Lounge Session Worker Person Specification

Listening Lounge Worker

28 hours per week

£17,962.22 – £19,164.98 per annum (Actual)

Closing date for applications day 16^th February 2022 at Midnight.

Shortlisting 17^th February 2022.

Interviews to be held 22^nd / 23^rd February 2022.

Start Date 1^st April 2022.

Rochdale & District Mind’s Listening Lounge aims to provide an alternative for people who utilise crisis helplines, access emergency departments for mental health support or need a listening ear outside of core mental health hours. This service aims to improve individuals’ experience and reduce pressure on crisis, hospital and urgent care services.

We are looking to recruit an individual to staff the Listening Lounge sessions, to listen to and support those individuals who attend in crisis. The Listening Lounge sessions take place on evenings and weekends in Rochdale and Middleton, providing out of hours sessions in a comfortable environment, offering a range of support and informal interventions in order to prevent escalation.

Main duties:

• Providing mental health & wellbeing assessments, reviews, support groups and one to one support.
• Specialising in one or more of the following: substance, self-harm, suicide risk, managing difficult emotions, domestic abuse, housing, debt and benefits or similar.
• Implementing wellbeing based outcome tools such as the WEMWBS, PHQ & GAD or others as required.
• Providing help and advice about additional services so that individuals have a full appreciation of the services available within the borough.
• Supporting individuals in developing their own Wellbeing plan by identifying and accessing services to meet their needs.

Listening Lounge Worker Job Description

Listening Lounge Worker Person Specification

Peer Support Worker (x2)

30 hours per week (Job Share considered)

£19,245.23 – £20,533.91 per annum (Actual)

Closing date for applications day 16^th February 2022 at Midnight.

Shortlisting 17^th February 2022.

Interviews to be held 22^nd / 23^rd February 2022.

Start Date 1^st April 2022.

As part of a Multi-Agency team the Peer Support Worker will based across multiple sites in the borough such as the Police Station and Neighbourhood Venues (Community Centres, etc). The postholder will stand alongside local services to support clients who currently sit outside of statutory service criteria.

They will support and motivate individuals to improve their mental health by helping them develop self-care skills, build resilience, and better utilise community resources. The postholder will be motivated by the potential to make a difference to the lives of people and their communities and have a strong understanding of individuals with multifaceted needs and serious mental illness.

One post will be based in Bury, the other will be based in Rochdale, Middleton and Heywood.

Main duties:

• Providing support to individuals on a 1:1 or group basis giving information, guidance, advice and support.
• Supporting individuals to develop ‘my story’- a way of telling their story, capturing their goals and co-design a journey of support.
• Representing the voice of lived experience within community organisations.
• Supporting identification of spaces and places to build a network of places across their neighbourhoods that people can connect with.
• To connect individuals to appropriate interventions e.g. housing advice, debt support, education etc.

Peer Support Worker Job Description

Peer Support Worker Person Specification

Wellbeing Coordinator

35 hours per week (Job Share considered)

£22,452.77 – £23,956.23 per annum

Closing date for applications day 16th February 2022 at Midnight.

Shortlisting 17th February 2022.

Interviews to be held 22nd / 23rd February 2022.

Start Date 1st April 2022.

At Rochdale and District Mind, a Wellbeing Coordinator is there to provide ongoing support to individuals’ personal development in identifying and accessing services to meet their needs. Their aim is to achieve positive outcomes by supporting personal development, building goals and aspirations and where appropriate, moving onto mainstream service/activities.

We’re looking for an individual to provide mental health and wellbeing assessments, reviews, support groups and one to one support across Rochdale, Middleton, Heywood and Bury. The ideal postholder will have a specialism in one or more of the following: substance, self-harm, suicide risk, managing difficult emotions, domestic abuse, housing, debt and benefits or similar. 

Main duties:

• Supporting individuals in developing their own wellbeing plan by identifying and accessing services to meet their needs.
• Working effectively with staff from other services, elected members, health organisations, and voluntary and statutory agencies.
• Providing help and advice about additional services so that individuals have a full appreciation of the services available within the borough.
• Establishing effective boundaries, communication, and working relationships with service users based on the achievement of agreed objectives. 

Wellbeing Coordinator Job Description

Wellbeing Coordinator Person Specification